Medical Records

The information on this page is intended to guide you in requesting the release of your medical records. If you have any additional questions, please contact the Medical Records Department during our hours of operations listed below.

Mailing Address & Contact Information:                                                
TCMA Medical Records Department                                                             
9 Industrial Road. Suite #5
Milford, MA 01757
Telephone: 508-473-1480 ext. 294
Fax: 508-478-0694


Hours of Operation:
​Monday - Friday 8:30am - 5:00pm

 

Frequently Asked Questions

How do I request a copy of my medical records?

Complete an Authorization for Release of Information Form.  You can obtain a copy of the form by clicking the following link: www.tricountymedical.org/downloads.  You may also request a copy of the form by calling 508-473-1480 ext. 294; please leave a message stating where the form can be either mailed or faxed to your attention.

How can I submit my request?

Send the completed Authorization for Release of Information Form via mail to the address listed above or via fax to 508-478-0694.

Is there a cost to obtain medical records?

The cost will vary depending on the request. Once the request is reviewed, an invoice will be mailed to you.

***We do offer patients a "No Charge Abstract" option which includes a summary of the most recent office visit, immunizations, and preventative screening information.***

How do I submit payment?

Payments can be made by check or by credit card.  Credit card information can be accepted via phone.

How do I get just my immunization information?

Contact your Physician's office if you only need immunization history.  They will be able to provide you this information.

What is the processing time for medical records?

Processing times vary based on the request. Routine requests are processed within 3-5 business days after payment is received.

How do you send my medical records?

Medical records are always mailed from the Medical Records Department. We do not fax or email records.

Can I pick up my medical records?

Medical records can be picked up at Tri-County Medical's address listed above, only if arrangements have been made in advance by calling the Medical Records Department at 508-473-1480 ext. 294.

How do I request records for a deceased patient?

Legal documentation must accompany the authorization release form. Various documents are acceptable if they clearly designate your authority as the "authorized personal representative" to request medical records. If you do not have such documentation, contact your local Family and Probate Court to inquire about becoming an "authorized personal representative". Once this documentation is received, your request can be processed.

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