Franklin Family Practice

693 East Central Street
Route 140
Franklin, MA 02038

The providers at Franklin Family Practice are truly committed to providing quality health care to our patients in a warm and compassionate environment. Our physicians are board certified in Family Practice and are trained to care for all members of your family from birth through the elder years. Most medical problems experienced by every member of your family can be treated by our doctors. They are trained to evaluate your total health care needs, provide personal medical care and to refer you to specialists when needed, while maintaining a continuity of care.

Office Hours

We see patients during the following hours.

  • Monday 8:00 a.m. to 6:00 p.m.*
  • Tuesday, Thursday, and Friday 8:00 a.m. to 4:30 p.m.
  • Wednesday 8:00 a.m. to 6:45 p.m.*

Please note that while our office may be open early for patient visits, our phones may be covered by our answering service before 8:30 a.m. and after 4:30 p.m. Our office is closed on holidays.

* Indicates Special Evening Hours

Scheduling an Appointment

To schedule an appointment with Franklin Family Practice, please call 508-541-2436 during our office hours.

If you need to cancel or reschedule an appointment, please give us 24 hours notice so that we may schedule that time with another patient. If we do not receive notification, a no-show charge may be billed to your account.

Urgent Care, After Hours, and Emergencies

For medical problems after office hours, call our office at 508-541-2436. Our on-call doctor will call you back shortly after you leave your message. In a life-threatening emergency, call 911 immediately.

Prescription Refills

To refill a prescription, please call our office at 508-541-2436 during regular office hours. Please allow forty-eight hours to process your request.

Sometimes a prescription refill request appears simple, but may require an examination or new instructions. In these cases, we may request that your doctor see you before we refill your prescription.


On occasion, your doctor may recommend that you see a specialist. If your insurance company requires that your primary care physician provide a referral, please call our office during regular office hours and at least seven days before your scheduled appointment with the specialist. This will allow us sufficient time to process the referral.


We are providers for most medical insurance plans. Because there are a wide variety of insurance options, please contact your insurance company directly to make sure your doctor accepts your plan.

If you are insured, please remember to bring your insurance card with you when you visit our office. We must validate your insurance at each visit. Your co-payment is due at the time of your visit. We accept cash, check, Mastercard, Visa, Discover and American Express.

Hospital Affiliations

Our primary hospital is Milford Regional Medical Center.

The Tri-County Medical Network of Doctors

Franklin Family Practice is a Tri-County Medical Associates facility. Tri-County Medical is a physicians’ practice group serving the healthcare needs of residents within MetroWest and the Blackstone Valley. Our physicians, physician assistants and nurse practitioners practice primary and specialty medicine in office locations within Bellingham, Franklin, Hopkinton, Medway, Mendon, Milford and Whitinsville. For a free guide to our many fine healthcare providers, please call 508-473-1480.

Our Providers

Richard Daly, MD

Cheryl Hardenbrook, MD

Michelle M. McKenney, DO

Roxane Fredette, FNP

Noressa Santomenna, FNP